Strategic Pharma Exec Meeting Lead

American Express Global Business Travel; Dover (DE); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development

Inclusion programs

Job summary

American Express Global Business Travel is seeking an experienced Program Manager to orchestrate pharma meeting programs from kickoff to final billing. You will coordinate timelines with clients and suppliers, manage contracts, and ensure accurate financials and reporting.

Strong communication with C-Suite and travel industry tools are essential. The role requires 5-7 years in pharma meeting planning with executive support, a 4-year degree (CMP preferred), advanced Word/Excel, and 25-40% travel.

Qualifications

• 5-7 years pharma meeting planning experience with at least 3 years supporting Executive level/C-Suite meetings.
• 4-year degree preferred.
• CMP designation preferred.
• Ability to communicate efficiently and expertly with C-Suite level clients.
• Ability to work accurately and timely – to meet deadlines.
• Demonstrate strong skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level.
• Experience with meeting industry technology preferred (CVENT).
• Advanced oral and written presentation skills required.
• Present a polished and professional image consistent with organizational expectations.
• Availability to travel 25-40%.

Responsibilities

• Establish project timelines and workflow with client and suppliers for timely program handling.
• Run program from contract turnover to final bill using the management system.
• Negotiate hotel, DMC, air and third-party contracts; monitor attrition and cancellation policies.
• Coordinate IT and client communications for web requirements on programs.
• Attend site inspections and conduct program debriefs with clients.
• Work with accounting to finalize billing and ensure accuracy of invoicing.
• Participate in client presentations and review processes for improvements.
• Forecast programs and update business systems with financial data.
• Manage program budgets, track expenses, and report changes to clients.
• Forecast overall program financials with leadership and reconcile supplier payments.

Skills

Executive communication

Project coordination

Analytical skills

Team collaboration

Education

Bachelor's degree

CMP designation preferred

Tools

CVENT

Microsoft Word

Microsoft Excel

Job description

American Express Global Business Travel is seeking an experienced Program Manager to orchestrate pharma meeting programs from kickoff to final billing. You will coordinate timelines with clients and suppliers, manage contracts, and ensure accurate financials and reporting.

Strong communication with C-Suite and travel industry tools are essential. The role requires 5-7 years in pharma meeting planning with executive support, a 4-year degree (CMP preferred), advanced Word/Excel, and 25-40% travel.