Pharma Exec Meetings Lead for C-Suite Programs

American Express Global Business Travel; Nashville (TN); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion Groups

Career development opportunities

Job summary

American Express Global Business Travel in the United States is seeking an experienced Program Manager to lead pharma meeting programs, coordinating timelines, contracts, and budgets with clients and suppliers to ensure timely, accurate delivery.

You will manage the program lifecycle from contract turnover to final invoicing, negotiate third‑party contracts (hotels, DMCs, air), and forecast financials while partnering with IT and accounting.

Qualifications

• 5-7 years pharma meeting planning experience with at least 3 years supporting Executive level/C-Suite meetings.
• 4-year degree preferred. CMP designation preferred.
• Ability to communicate efficiently and expertly with C-Suite level clients.
• Ability to work accurately and timely – to meet deadlines.
• Demonstrate strong skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT)
• Advanced oral and written presentation skills required.

Responsibilities

• Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
• Use business program management system to run program from contract turn-over meeting to final bill completion.
• Handle and negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
• Communicate between Information Technology support and clients for web requirements on assigned programs.
• Coordinate and possibly attend site inspections as needed. Conduct program debrief with client.
• Work with accounting to complete final bill, review final billing prior to final invoicing to client.
• May participate in client presentations as requested. Review processes and offer solutions/additions as needed.
• Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
• Handle overall program budget, review, and audit all program related billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
• May initiate and reconcile supplier payments. Work with leader to forecast overall program financials and ensure monthly tracking for actual.

Skills

Pharma meeting planning

Executive level communication

Project coordination

Analytical skills

MS Word & Excel (Advanced)

CVENT experience

Education

4-year degree preferred

CMP designation preferred

Tools

CVENT

Job description

American Express Global Business Travel in the United States is seeking an experienced Program Manager to lead pharma meeting programs, coordinating timelines, contracts, and budgets with clients and suppliers to ensure timely, accurate delivery.

You will manage the program lifecycle from contract turnover to final invoicing, negotiate third‑party contracts (hotels, DMCs, air), and forecast financials while partnering with IT and accounting.