Executive Meeting & Program Manager (Pharma)

American Express Global Business Travel; Montpelier (VT); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning and development

Job summary

American Express Global Business Travel in the United States is seeking a seasoned pharma meeting program manager to lead complex executive-level events. You will coordinate timelines, contracts, venue and DMCs, manage budgets, and collaborate with IT and accounting to ensure accurate billing and forecasting.

Travel 25–40% required; CMP preferred; 4-year degree preferred; strong C-Suite communication skills essential.

Qualifications

• 5–7 years pharma meeting planning experience with at least 3 years supporting Executive level/C-Suite meetings.
• 4-year degree preferred. CMP designation preferred.
• Ability to communicate efficiently and expertly with C-Suite level clients.
• Ability to work accurately and timely – to meet deadlines.
• Demonstrate strong skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT)
• Advanced oral and written presentation skills required.
• Present a polished and professional image consistent with organizational expectations.
• Availability to travel 25-40%.

Responsibilities

• Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
• Use business program management system to run program from contract turn-over meeting to final bill completion.
• Handle and negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
• Communicate between Information Technology support and clients for web requirements on assigned programs.
• Coordinate and possibly attend site inspections as needed. Conduct program debrief with client.
• Work with accounting to complete final bill, review final billing prior to final invoicing to client.
• May participate in client presentations as requested. Review processes and offer solutions/additions as needed.
• Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
• Handle overall program budget, review, and audit all program related billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
• May initiate and reconcile supplier payments. Work with leader to forecast overall program financials and ensure monthly tracking for actual.

Skills

Pharma meeting planning

C-Suite communication

MS Word/Excel (Advanced)

Analytical skills

Travel readiness

Education

4-year degree

CMP designation

Tools

CVENT

Job description

American Express Global Business Travel in the United States is seeking a seasoned pharma meeting program manager to lead complex executive-level events. You will coordinate timelines, contracts, venue and DMCs, manage budgets, and collaborate with IT and accounting to ensure accurate billing and forecasting.

Travel 25–40% required; CMP preferred; 4-year degree preferred; strong C-Suite communication skills essential.