Strategic Payments Client Executive

U.S. Bank; Knoxville (TN); On-site; USD 98,000 - 120,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks an experienced Client Executive to lead the end-to-end client experience for Payments, serving as the primary relationship lead for key clients.

You will build trusted partnerships with clients, coordinate with product and coverage teams, and drive growth while upholding risk and control standards. The role emphasizes proactive engagement and exceptional service delivery.

Qualifications

• Five to seven years of experience in project management activities.
• Strong verbal and written communication skills.
• Ability to manage client relationships and drive cross-functional collaboration.

Responsibilities

• Own end-to-end client experience for Payments relationships.
• Build and maintain deep client relationships based on trust.
• Conduct regular client reviews to assess satisfaction and address needs.
• Collaborate with product, trading, and coverage teams to deliver unified solutions.
• Drive growth through cross-selling aligned with client objectives.
• Ensure governance and risk controls in client activities.

Skills

Project management

Client relationship building

Risk awareness

Cross-functional collaboration

Communication skills

Education

Bachelor's degree or equivalent

Job description

U.S. Bank seeks an experienced Client Executive to lead the end-to-end client experience for Payments, serving as the primary relationship lead for key clients.

You will build trusted partnerships with clients, coordinate with product and coverage teams, and drive growth while upholding risk and control standards. The role emphasizes proactive engagement and exceptional service delivery.