Senior Payments Client Executive Team Lead

U.S. Bank; Dallas (TX); On-site; USD 150,000 - 176,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Executive Team Leader to direct a high-performing team delivering exceptional client experiences across Payments relationships.

You will coach staff, oversee end-to-end client delivery, and partner with Sales, Product, Risk, and Compliance to ensure disciplined execution and trusted advisory support. Responsibilities include guiding complex client situations, maintaining relationship health, and driving organic growth through needs-based cross-selling while

Qualifications

• Experience leading client-facing teams in financial services.
• Strong ability to coach, develop, and motivate a matrixed team.
• Proven capability to manage risk, governance, and regulatory expectations.

Responsibilities

• Lead, coach, and manage a team of Client Executives focused on payments relationships.
• Set expectations for coverage, service quality, and disciplined execution.
• Oversee end-to-end client experience across portfolios and ensure proactive engagement.
• Provide guidance on complex client situations and escalations to resolve issues.
• Drive growth through cross-selling and deepening client relationships.
• Maintain governance, risk awareness, and compliance across client activities.

Skills

Leadership

Coaching

Relationship management

Communication

Risk management

Cross-functional collaboration

Job description

U.S. Bank is seeking a Client Executive Team Leader to direct a high-performing team delivering exceptional client experiences across Payments relationships.

You will coach staff, oversee end-to-end client delivery, and partner with Sales, Product, Risk, and Compliance to ensure disciplined execution and trusted advisory support. Responsibilities include guiding complex client situations, maintaining relationship health, and driving organic growth through needs-based cross-selling while