Strategic Partner Engagement Lead — Military Tech

Onebrief; St. Louis (MO); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Travel opportunities up to 50%

Job summary

Onebrief is seeking a Partner Engagement Manager to serve as the customer’s trusted technical partner, maintaining power-user fluency in the platform. You will stay current on updates, translating releases into practical impact for workflows across commands, while communicating between customer and Onebrief and delivering role-specific training as the product evolves.

You will bridge the technical gap between engineering and the customer, enabling adoption through coaching and hands-on

Qualifications

• Proven experience in leading operational planning within a military context.
• Exposure to large staff planning, including formal PMC/Education avenues or service.
• Familiarity with planning exercises and software deployment on classified networks.
• Proven ability to expand business presence within a customer location with software or tech focus.
• Experience in customer support, both face-to-face and remote, coordinating with engineering teams.
• Strong technical skills to master the application and liaise with customers.
• Proven ability to navigate large government organizations and deliver outcomes.
• Current Top Secret clearance with eligibility for SCI and access to DoD facilities.

Responsibilities

• Communicate user needs to product teams and maintain high product proficiency.
• Liaise between customers and Onebrief, translating product updates into practical impact.
• Lead or support engagement exercises and coordinate resources to meet goals.
• Identify workflow gaps and drive adoption through coaching and configuration.
• Coordinate incidents when the product is unavailable and brief the customer accordingly.
• Align team efforts to ensure synchronized planning and workflows across commands.
• Enable expansion and upsell opportunities by conveying Onebrief value.

Skills

Operational planning

Military context

Customer support

Product & engineering liaison

Government/DoD navigation

Incident response coordination

Cross-functional collaboration

Strong communication

Job description

Onebrief is seeking a Partner Engagement Manager to serve as the customer’s trusted technical partner, maintaining power-user fluency in the platform. You will stay current on updates, translating releases into practical impact for workflows across commands, while communicating between customer and Onebrief and delivering role-specific training as the product evolves.

You will bridge the technical gap between engineering and the customer, enabling adoption through coaching and hands-on