Strategic Operations Leader — AI-Driven Transformation (Remote)

Reserv; Atlanta (GA); Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Vision and dental benefits

401(k) with employer match

Generous PTO policy

Family leave after 8 months

Work from anywhere

Job summary

Reserv is an insurtech building AI and automation to streamline claims. The Strategic Operations Lead will drive cross-functional projects across Claims Operations, Account Management, Product, and Finance to improve margins and service targets.

You will gather data, build cases, and implement scalable solutions with senior leadership guidance. Ideal candidates bring 2+ years in strategy/operations, comfort with AI tools, and experience communicating with executives.

Qualifications

• At least 2 years in management consulting, operational transformation, operations management, or strategic planning roles.
• Experience running cross-functional work against dates and communicating to senior leadership.
• Detail-oriented and organized; able to manage several workstreams simultaneously.
• Active use of AI tools in your own work and applying them to operations and analysis.
• Claims or insurance experience is helpful but not required.
• Strong quantitative skills and fluency with business intelligence tools.

Responsibilities

• Own strategic initiatives end to end from framing the problem to live implementation in the business.
• Build the quantitative and qualitative cases to size problems and opportunities across multiple data domains.
• Translate findings into a defendable recommendation for leadership decision-making.
• Drive initiatives through senior stakeholders and communicate status and trade-offs proactively.

Skills

Data analysis

Cross-functional collaboration

Strategic thinking

Leadership

Communication

AI tools

Education

Bachelor's degree in Business, Finance, Economics

MBA or advanced degree preferred

Tools

Looker

Tableau

Power BI

Job description

Reserv is an insurtech building AI and automation to streamline claims. The Strategic Operations Lead will drive cross-functional projects across Claims Operations, Account Management, Product, and Finance to improve margins and service targets.

You will gather data, build cases, and implement scalable solutions with senior leadership guidance. Ideal candidates bring 2+ years in strategy/operations, comfort with AI tools, and experience communicating with executives.