Strategic Operations Lead – Delivery & Growth

Adecco Group

Lancaster (TX)

On-site

USD 90,000 - 125,000

Full time

7 days ago
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Job summary

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, coordinating with Delivery Leadership, Payroll, Billing, and Customer Service to drive performance and continuous improvement. The role requires travel to client locations and onsite facilities to support implementations and issue resolution.

The ideal candidate will have a Bachelor's degree and 5+ years in operations leadership, with strong analytical, communication, and

Qualifications

  • Strong organizational skills and ability to manage multiple priorities and deadlines.
  • Experience leading cross-functional projects and coordinating teams across multiple groups.
  • Ability to define problems, exercise judgment, and implement practical solutions.

Responsibilities

  • Develop and execute recruitment and workforce plans with Delivery Managers using data and forecasting.
  • Recommend resource allocation strategies to maximize fulfillment and performance.
  • Manage job board partnerships and posting strategy; evaluate usage and effectiveness.
  • Identify trends in attrition, retention, and recruiting effectiveness; partner with leaders on improvements.
  • Support new client implementations, including onsite setup, go-live, and post-go-live operations.
  • Oversee billing, invoicing, reporting, timekeeping, and audits; maintain documentation.

Skills

Organizational skills
Cross-functional leadership
Analytics
Communication
Problem solving

Education

Bachelor's degree

Tools

MS Office

Job description

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, coordinating with Delivery Leadership, Payroll, Billing, and Customer Service to drive performance and continuous improvement. The role requires travel to client locations and onsite facilities to support implementations and issue resolution.

The ideal candidate will have a Bachelor's degree and 5+ years in operations leadership, with strong analytical, communication, and

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