Strategic Operations Lead: Delivery & Growth

Adecco Group

Flower Mound (TX)

On-site

USD 90,000 - 140,000

Full time

7 days ago

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Job summary

The Adecco Group seeks a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable processes. You will work with Delivery Leadership, Payroll, Billing, Customer Service, and other partners to drive performance and technology adoption while monitoring KPIs and resolving issues.

Travel to offices and client sites is required. Key focuses include recruitment support, operational compliance, financial management, and program

Qualifications

Bachelor’s degree or higher in business, operations, marketing, or related field; travel to onsite locations may be required.
At least five years of relevant operations leadership experience.
Experience developing recruitment strategy and analyzing recruitment processes and metrics.
Willingness to travel up to 40% to client sites and offices.

Responsibilities

Provide strategic leadership across delivery operations to ensure compliant, accurate, and scalable service.
Collaborate with Delivery Leadership, Payroll, Billing, Customer Service, and other partners to drive performance and adoption of technology.
Monitor KPIs, resolve operational issues, and develop scalable processes for order fulfillment and growth.
Lead recruitment support, operational compliance, and financial management initiatives.
Develop training and continuous improvement programs; manage field colleagues and associate programs.