Strategic Operations Analyst - Banking & Automation

WesBanco Bank Inc.; New Albany (IN); On-site; USD 52,000 - 80,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator to support planning, organizing, and controlling department activities across the bank.

This role requires strong Excel/Word proficiency and a focus on documenting and improving key processes to boost efficiency. The candidate will work with branch, treasury, and lending teams, promoting cross-department collaboration and a total quality management mindset.

Qualifications

• Minimum of three years experience in banking, preferably in operations.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Assist in planning and coordinating projects within operations.
• Support documentation, standardization and measurement of key processes.
• Collaborate with leaders to drive automation and efficiency.
• Provide internal customer support to branches and lending personnel.
• Help maintain SOX control documentation and risk assessments.
• Foster teamwork and cross-department collaboration.

Skills

Customer service

Interpersonal skills

Analytical skills

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator to support planning, organizing, and controlling department activities across the bank.

This role requires strong Excel/Word proficiency and a focus on documenting and improving key processes to boost efficiency. The candidate will work with branch, treasury, and lending teams, promoting cross-department collaboration and a total quality management mindset.