Operations Analyst: Process Improvement & Analysis

WesBanco Bank Inc.; Toledo (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator to assist teams in planning, organizing and delivering projects. Proficient in Microsoft Excel, Word and related programs, you will support the documentation, standardization and measurement of key processes to drive quality and efficiency.

You will provide internal customer support to branches, treasury management and lending personnel, and collaborate with multiple departments to meet objectives and timelines.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum three years experience in banking, preferably in operations.

Responsibilities

• Assist teams in planning, organizing and controlling department activities.
• Support documentation, standardization and measurement of processes.
• Provide internal customer support to branches, treasury and lending staff.
• Foster collaboration across bank departments and manage multiple priorities.
• Maintain policies, SOX controls and risk assessments related to operations.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Banking software

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator to assist teams in planning, organizing and delivering projects. Proficient in Microsoft Excel, Word and related programs, you will support the documentation, standardization and measurement of key processes to drive quality and efficiency.

You will provide internal customer support to branches, treasury management and lending personnel, and collaborate with multiple departments to meet objectives and timelines.