Banking Operations & Process Analyst

WesBanco Bank Inc.; Chattanooga (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. in Chattanooga is seeking an Operations Coordinator to support project planning and execution within the operations team.

The role requires advanced Excel and Word skills and a proactive approach to process documentation, standardization and measurement to drive continuous improvement. You will partner with branch networks, treasury and lending teams, help train staff, and ensure policies and controls are followed while supporting technology-driven solutions across the

Qualifications

• Bachelor's degree preferred or equivalent education/experience.
• Minimum of three years experience in banking, preferably in operations.

Responsibilities

• Serve as agent of change, identify opportunities to serve clients and bring capabilities to market.
• Assist with training and guidance to team members on workload management.
• Develop and implement operational plans, policies, procedures and goals for scalability.
• Collaborate with leaders to drive automation and efficiency across the bank.
• Maintain strong relationships with leaders across the bank for collaboration.
• Attend meetings and partnerships with other business lines.
• Maintain policies, SOX documentation, risk assessments and controls.

Skills

Customer service orientation

Professional demeanor

Communication skills

Microsoft Excel

Microsoft Word

Learning banking software

Team collaboration

Analytical thinking

Time management

Education

Bachelor's degree preferred

Tools

Banking software

Job description

WesBanco Bank Inc. in Chattanooga is seeking an Operations Coordinator to support project planning and execution within the operations team.

The role requires advanced Excel and Word skills and a proactive approach to process documentation, standardization and measurement to drive continuous improvement. You will partner with branch networks, treasury and lending teams, help train staff, and ensure policies and controls are followed while supporting technology-driven solutions across the