Operations Analyst – Process Excellence & Automation

WesBanco Bank Inc.; Knoxville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator to assist operations teams in planning and completing projects.

The role requires high proficiency in Microsoft Excel, Word, and related programs, with a focus on documenting, standardizing and measuring key processes to improve efficiency. The position supports branches, treasury management, and lending personnel, ensuring smooth operations bank-wide.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience required.
• Minimum of three years experience in banking, preferably in operations, required.

Responsibilities

• Assists teams in planning, organizing, developing and controlling department activities to accomplish objectives.
• Ensures documentation, standardization and measurement of key business processes for total quality management.
• Provides internal customer support to branches, treasury management and lending personnel regarding deposit and loan records.

Skills

Customer service

Interpersonal communication

Leadership

Analytical skills

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Banking software

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator to assist operations teams in planning and completing projects.

The role requires high proficiency in Microsoft Excel, Word, and related programs, with a focus on documenting, standardizing and measuring key processes to improve efficiency. The position supports branches, treasury management, and lending personnel, ensuring smooth operations bank-wide.