Banking Operations & Process Improvement Analyst

WesBanco Bank Inc.; Bowie (MD); On-site; USD 42,000 - 58,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator to assist teams in identifying, planning and completing projects while leveraging strong Excel and Word skills. The role supports operations across departments, promotes process standardization, and drives efficiency.

The candidate will work with branch staff, treasury and lending teams to resolve questions about deposit and loan systems, contributing to a collaborative, technology-enabled environment.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and/or experience.
• Minimum of three years' banking experience, preferably in operations.
• Strong communication and teamwork skills are essential.

Responsibilities

• Assist teams in planning and completing projects.
• Support the development and implementation of operational plans and procedures.
• Maintain and document policies, SOX control documentation, risk assessments and other controls.
• Provide internal customer support to branches, treasury management and lending personnel.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Banking Software

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator to assist teams in identifying, planning and completing projects while leveraging strong Excel and Word skills. The role supports operations across departments, promotes process standardization, and drives efficiency.

The candidate will work with branch staff, treasury and lending teams to resolve questions about deposit and loan systems, contributing to a collaborative, technology-enabled environment.