Operations Analyst - Process Improvement & Change Leader

WesBanco Bank Inc.; Ross Township (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator to assist operations teams in identifying, planning and completing projects while leveraging strong Excel and Office skills.

The role supports branch, treasury, and lending teams and contributes to process documentation, standardization, and efficiency improvements. The position emphasizes collaboration across departments to promote quality management and technology-driven enhancements within the bank.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of three years experience in banking, preferably in operations.
• Strong Microsoft Excel/Word and general IT proficiency.
• Excellent written and verbal communication skills.

Responsibilities

• Assist teams to identify, plan and complete projects.
• Support documentation, standardization and measurement of core processes.
• Provide internal customer support to branches, treasury management and lending personnel.
• Help develop and implement operational plans, policies and goals.
• Collaborate with leaders to drive scalability, automation and efficiency.
• Maintain policy documentation and risk controls around all assigned areas.
• Foster cross-department collaboration and process improvements.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Leadership

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator to assist operations teams in identifying, planning and completing projects while leveraging strong Excel and Office skills.

The role supports branch, treasury, and lending teams and contributes to process documentation, standardization, and efficiency improvements. The position emphasizes collaboration across departments to promote quality management and technology-driven enhancements within the bank.