Strategic Onsite Program Manager

Adecco Group; Salisbury (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs in the United States. You will drive strategic direction, manage daily recruitment activities, and align operations with the client's objectives to deliver exceptional service.

Responsibilities include growing accounts, maintaining high client satisfaction, presenting performance reviews, and leading an internal recruitment team to optimize fill rates and time-to-fill while

Qualifications

• High school diploma or equivalent.
• 5+ years in relevant work experience.
• 2–5 years of managerial/supervisory experience in service provider industry.

Responsibilities

• Grow & Retain Accounts and client relationships with HR, Operations.
• Achieve high client satisfaction via surveys and reviews.
• Maintain network of industry contacts and participate in associations.
• Present monthly/quarterly business reviews to Director/VP.
• Price and sell services (conversions, temporary and perm placements).
• Lead recruitment teams to meet KPIs and SLAs.
• Ensure adherence to client requirements and credit guidelines.

Skills

Client relationship management

People leadership

KPI tracking

Contract management

Pricing and selling services

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs in the United States. You will drive strategic direction, manage daily recruitment activities, and align operations with the client's objectives to deliver exceptional service.

Responsibilities include growing accounts, maintaining high client satisfaction, presenting performance reviews, and leading an internal recruitment team to optimize fill rates and time-to-fill while