Strategic Onsite Programs Manager

Adecco Group; Franktown (CO); On-site; USD 65,000 - 108,000; Full time

Job summary

Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and the escalation point for client questions. You will align with the client’s objectives and build a collaborative partnership while directing daily recruitment and fulfillment activities, measuring against KPIs and SLAs.

You will lead a recruitment team, maintain strong client relationships, and position programs for continued success while ensuring performance targets are met and client

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in service-provider industry preferred.
• Proven track record of customer satisfaction and growing business.

Responsibilities

• Grow and retain accounts with key client contacts.
• Maintain high client satisfaction through surveys and reviews.
• Lead recruitment/fulfillment and manage KPIs and SLAs.
• Price and sell services to clients.
• Prepare monthly/quarterly business reviews.

Skills

Client relationships

Recruitment team leadership

KPIs SLAs

MS Office

Data analysis

Strategic planning

Change management

Education

High school diploma

Tools

MS Office suite

Job description

Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and the escalation point for client questions. You will align with the client’s objectives and build a collaborative partnership while directing daily recruitment and fulfillment activities, measuring against KPIs and SLAs.

You will lead a recruitment team, maintain strong client relationships, and position programs for continued success while ensuring performance targets are met and client