Strategic Onsite Program Leader

Adecco Group; Middle Village (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid time off

Job summary

Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact and drive the strategic evolution of the client program. You will oversee daily recruitment activities, manage KPIs, and cultivate a collaborative, high-performing team focused on client outcomes.

Responsibilities include building strong client relationships, delivering quarterly business reviews, and ensuring service levels and client satisfaction while pricing and selling staffing solutions

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• Minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred.
• Proven track record of high customer satisfaction and successful relationships with colleagues and management.

Responsibilities

• Grow & Retain Accounts and develop effective client relationships with key contacts (HR, Operations).
• Achieve high client satisfaction levels through surveys and business reviews.
• Present monthly/quarterly business reviews to the vertical Director and VP.
• Price and sell services (conversions, temporary and permanent placement).
• Maintain knowledge of target industries, clients, roles, market share, and competition.
• Ensure KPIs and SLAs are met and drive continuous process improvements.

Skills

Communication skills

Client relationships

Team management

Organization

KPI / SLA management

MS Office

Education

High school diploma or equivalent

Tools

MS Office

CRM software

Job description

Adecco Group in the United States is seeking an Onsite Manager to serve as the primary client contact and drive the strategic evolution of the client program. You will oversee daily recruitment activities, manage KPIs, and cultivate a collaborative, high-performing team focused on client outcomes.

Responsibilities include building strong client relationships, delivering quarterly business reviews, and ensuring service levels and client satisfaction while pricing and selling staffing solutions