Strategic Onsite Program Manager

Adecco Group; Purchase (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Commuter Benefits

Wellness Programs

401k Plan

PTO & Holidays

Job summary

Adecco Group in the United States is seeking an Onsite Manager to be the primary client contact, aligning with the client’s strategic objectives and leading long-term program evolution. You will oversee daily recruitment, monitor KPIs, and drive collaboration to position teams for ongoing success.

As a trusted Brand Ambassador, you will price and sell services, manage client relationships, and ensure delivery within agreed SLAs while fostering innovative processes and client-centric services.

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• 2–5 years of managerial or supervisory experience in a service-provider setting preferred.
• Proven track record of high customer satisfaction and expanding client relationships.

Responsibilities

• Grow and retain accounts by building relationships with key client contacts.
• Achieve high client satisfaction through surveys and reviews.
• Manage recruitment teams to meet KPI and SLA targets.
• Price and sell services including conversions, temp and permanent placements.
• Prepare monthly/ quarterly business performance reviews for leadership.

Skills

Client relationship management

People management

KPIs & SLAs

MS Office suite

Recruitment team leadership

Communications skills

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Adecco Group in the United States is seeking an Onsite Manager to be the primary client contact, aligning with the client’s strategic objectives and leading long-term program evolution. You will oversee daily recruitment, monitor KPIs, and drive collaboration to position teams for ongoing success.

As a trusted Brand Ambassador, you will price and sell services, manage client relationships, and ensure delivery within agreed SLAs while fostering innovative processes and client-centric services.