Strategic Onsite Program Lead

The Adecco Group; Francestown (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Paid holidays

Job summary

The Adecco Group in the United States seeks an Onsite Manager to serve as the primary client contact for Adecco programs, aligning with client objectives and fostering a collaborative partnership.

The role drives the strategic, long-term evolution of the client program, oversees daily recruitment activities, and develops KPI-based performance. You will grow and retain accounts, price and sell services, and support client satisfaction and retention efforts.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred.
• Proven track record of customer satisfaction and increased responsibilities.

Responsibilities

• Grow and retain accounts by building key client relationships with HR and Operations.
• Achieve high client satisfaction via surveys and business reviews.
• Price and sell services including conversions, temporary, and permanent placements.
• Lead recruitment activities and monitor KPIs/SLAs to meet targets.
• Prepare monthly/quarterly business reviews for leadership.
• Act as escalation point for client, procurement, operations, and HR concerns.

Skills

Effective communication

Client relationship building

Recruitment team management

Organizational skills

KPIs and SLAs

Recruiting practices knowledge

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group in the United States seeks an Onsite Manager to serve as the primary client contact for Adecco programs, aligning with client objectives and fostering a collaborative partnership.

The role drives the strategic, long-term evolution of the client program, oversees daily recruitment activities, and develops KPI-based performance. You will grow and retain accounts, price and sell services, and support client satisfaction and retention efforts.