Strategic Onsite Account Leader

The Adecco Group; Manhasset (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs in the United States. You will drive long-term strategy, manage recruitment activities, and ensure KPI/SLAs are met, while strengthening partnerships with client HR and Operations teams.

You'll lead a team to grow and retain accounts, price and sell services, and deliver client-centric solutions aligned with the client's business objectives.

Qualifications

• High school diploma or equivalent.
• 5+ years of relevant work experience.
• 2-5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record of customer satisfaction and strong working relationships.

Responsibilities

• Grow & Retain Accounts and build strong client relationships.
• Achieve high client satisfaction levels via surveys and reviews.
• Present monthly/quarterly business performance reviews to leadership.
• Retain clients while maximizing fill rate, time-to-fill, and NPS scores.
• Price and sell services (conversions, temporary and perm placement).
• Understand client business, staffing needs, and program expectations.

Skills

Communication

Relationship building

Team management

Organizational skills

KPIs & SLAs

Recruiting knowledge

MS Office

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs in the United States. You will drive long-term strategy, manage recruitment activities, and ensure KPI/SLAs are met, while strengthening partnerships with client HR and Operations teams.

You'll lead a team to grow and retain accounts, price and sell services, and deliver client-centric solutions aligned with the client's business objectives.