Strategic Onsite Account Lead

The Adecco Group; Oceanside (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off

Job summary

The Adecco Group in the United States seeks an Onsite Manager to act as the primary client contact for Adecco programs. This role drives strategic alignment with the client’s objectives and leads the operational management of all business activities.

You will oversee daily recruitment/fulfillment, monitor KPIs/SLAs, and develop collaborative strategies to grow and retain accounts. This position involves presenting quarterly reviews and serving as a Brand Ambassador across the Adecco Group’s

Qualifications

• High school diploma or equivalent required.
• 5+ years of relevant work experience in a service provider environment.
• Proven track record in customer satisfaction and client relationship management.
• Experience managing recruitment teams and meeting KPIs/SLAs.
• Strong communication, organizational, and leadership skills.
• Ability to price and sell staffing services (conversions, temporary, perm).

Responsibilities

• Grow and retain accounts by building strong client relationships with HR and Operations.
• Achieve high client satisfaction through surveys and reviews.
• Present monthly/quarterly business reviews to leadership (Director/VP).
• Maintain knowledge of client industries, roles, and market share.
• Ensure delivery aligns with client requirements and SLA targets.
• Coordinate with multiple stakeholders to drive program success.

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group in the United States seeks an Onsite Manager to act as the primary client contact for Adecco programs. This role drives strategic alignment with the client’s objectives and leads the operational management of all business activities.

You will oversee daily recruitment/fulfillment, monitor KPIs/SLAs, and develop collaborative strategies to grow and retain accounts. This position involves presenting quarterly reviews and serving as a Brand Ambassador across the Adecco Group’s