Strategic Onsite Program Manager

The Adecco Group; Tappan (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our Adecco programs in the United States. You will align with the client’s business objectives and lead daily recruitment and fulfillment activities while driving KPI performance.

This role focuses on growing accounts, maintaining high client satisfaction, and building a strong network of relationships. You will manage a recruitment team, price and sell services, and ensure service levels meet SLA targets.

Qualifications

• High school diploma or equivalent with relevant experience in a service-provider setting.
• Proven ability to manage client relationships and drive satisfaction and retention.
• Experience leading recruitment teams in fast-paced environments and delivering against KPIs.

Responsibilities

• Grow and retain accounts by building strong relationships with client contacts.
• Lead daily recruitment/fulfillment activities and monitor KPI performance.
• Prepare and present business reviews to senior leaders and clients.
• Price and sell staffing services (conversions, temporary and perm placement).
• Ensure client requirements and SLAs are met; act as escalation point when needed.

Skills

Account management

Client relations

Recruitment team mgmt

KPIs & SLAs

MS Office

Pricing & selling services

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our Adecco programs in the United States. You will align with the client’s business objectives and lead daily recruitment and fulfillment activities while driving KPI performance.

This role focuses on growing accounts, maintaining high client satisfaction, and building a strong network of relationships. You will manage a recruitment team, price and sell services, and ensure service levels meet SLA targets.