Strategic Onsite Program Lead

The Adecco Group; Briarwood (KY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Commuter benefits

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and escalate issues. You will guide the strategic, long-term evolution of the client program, manage daily recruitment activities, monitor KPIs and SLAs, and strengthen client partnerships to drive growth and retention.

You will lead a recruitment team, price services, and build strong industry networks while upholding corporate values and compliance with laws and company policies.

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• Two to five years of managerial/supervisory experience in the service provider industry preferred.

Responsibilities

• Grow & Retain Accounts
• Create and develop effective working relationships with key client contacts to foster business growth and understand client needs.
• Achieve high levels of client satisfaction via surveys and reviews.
• Prepare and present regular business/performance reviews to leadership.
• Price and sell services including conversions, temporary and permanent placements.
• Maintain knowledge of target industries, clients, roles, market share, and competition.

Skills

Written and verbal communication

Client relationships

Recruitment team management

Organizational skills

KPIs and SLAs

Recruiting compliance (laws/policies)

MS Office proficiency

Policies & objectives development

Strategic planning for change

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and escalate issues. You will guide the strategic, long-term evolution of the client program, manage daily recruitment activities, monitor KPIs and SLAs, and strengthen client partnerships to drive growth and retention.

You will lead a recruitment team, price services, and build strong industry networks while upholding corporate values and compliance with laws and company policies.