Strategic Onsite Manager — Client Growth & Ops Lead

The Adecco Group; Pleasant Plains (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and the first escalation point for client questions. You will align with the client’s objectives and build a collaborative partnership that drives long-term success.

In this role, you will manage daily recruitment activities, track KPIs, and present performance reviews to senior leadership. A strong focus on client satisfaction, relationship building, and ability to price and sell services is

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record of customer satisfaction and strong client relationships.

Responsibilities

• Grow & Retain Accounts and develop effective client relationships.
• Prepare and present monthly/quarterly business reviews to leadership.
• Price and sell services (conversions, temporary and perm placement).
• Meet KPIs and SLAs while driving program success.
• Coordinate with HR, Operations, and Procurement to align client needs.

Skills

Effective communication

Client relationship building

Recruitment team management

KPIs & SLAs

Pricing & selling services

MS Office proficiency

Stakeholder management

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and the first escalation point for client questions. You will align with the client’s objectives and build a collaborative partnership that drives long-term success.

In this role, you will manage daily recruitment activities, track KPIs, and present performance reviews to senior leadership. A strong focus on client satisfaction, relationship building, and ability to price and sell services is