Strategic Onsite Account Manager – Client Growth Lead

The Adecco Group; Derry (NH); On-site; USD 85,000 - 120,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, guiding the strategic evolution and operational management of client engagements. You will lead daily recruitment activities, monitor KPIs, and cultivate collaborative relationships to drive continued success.

You will price and sell services, maintain client networks, and ensure alignment with client objectives while upholding the Group values.

Qualifications

• High school diploma or equivalent; 5+ years of relevant work experience.
• Minimum of two to five years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction and expanding responsibilities.

Responsibilities

• Grow and retain accounts by developing strong client relationships and understanding client needs.
• Maintain high client satisfaction through surveys and business reviews.
• Lead recruitment fulfillment with KPI and SLA adherence; drive performance reviews.
• Price and sell services including conversions, temporary, and permanent placements.
• Build knowledge of target industries, clients, roles, market share, and competition.

Skills

Communication skills

Client relationship building

Team management

KPIs & SLAs

MS Office

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, guiding the strategic evolution and operational management of client engagements. You will lead daily recruitment activities, monitor KPIs, and cultivate collaborative relationships to drive continued success.

You will price and sell services, maintain client networks, and ensure alignment with client objectives while upholding the Group values.