Onsite Programs Manager - Client Growth & Ops

The Adecco Group; Village of Brookville (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off and holidays

Job summary

The Onsite Manager at The Adecco Group serves as the primary client contact for our programs and the initial escalation point for client questions and concerns. You will align with the client’s business objectives and build a collaborative partnership.

You are fully accountable for the strategic evolution of the client program, directing daily recruitment and fulfillment, monitoring KPIs and SLAs, and positioning teams for continued success.

Qualifications

• Strong written and verbal communication skills.
• Ability to build and maintain client relationships and networks.
• Experience leading a recruitment team in a fast-paced environment.
• Excellent organizational, prioritization, and multi-tasking abilities.
• Ability to manage KPIs and SLAs.
• Knowledge of current recruiting practices and compliance.

Responsibilities

• Grow and retain accounts by building effective client relationships.
• Price and sell services including conversions, temporary and perm placement.
• Lead recruitment teams and ensure high levels of service delivery.
• Prepare and present quarterly performance reviews to leadership.
• Monitor KPIs/SLAs and drive process improvements.
• Align client objectives with Adecco's service portfolio.

Skills

Client relationship mgmt

Recruitment team leadership

Organizational skills

KPI & SLA management

MS Office proficiency

Policy development

Strategic planning

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Onsite Manager at The Adecco Group serves as the primary client contact for our programs and the initial escalation point for client questions and concerns. You will align with the client’s business objectives and build a collaborative partnership.

You are fully accountable for the strategic evolution of the client program, directing daily recruitment and fulfillment, monitoring KPIs and SLAs, and positioning teams for continued success.