Onsite Program Lead — Strategic Client Growth

The Adecco Group; Village of Hewlett Harbor (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for our programs, aligning with the client’s business goals and driving long-term program evolution. You will lead daily recruitment activities, monitor KPIs, and build collaborative partnerships to sustain success.

You will manage client relationships, price and sell services, and aim for high client satisfaction and strong retention while guiding teams toward strategic objectives.

Qualifications

• High school diploma or equivalent required.
• Proven track record in client-facing roles with satisfaction targets.
• Experience managing recruitment / fulfillment in a services setting.

Responsibilities

• Create and develop effective relationships with client HR and operations.
• Maintain high client satisfaction through surveys and reviews.
• Build a network of industry contacts and associations.
• Prepare and present monthly/quarterly business reviews to leadership.
• Price and sell recruitment services (temporary and perm).
• Ensure retention, high fill rate, and strong NPS scores.

Skills

Communication skills

Client relationships

Recruitment team management

Organization & multi-tasking

KPIs & SLAs

Recruiting compliance knowledge

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for our programs, aligning with the client’s business goals and driving long-term program evolution. You will lead daily recruitment activities, monitor KPIs, and build collaborative partnerships to sustain success.

You will manage client relationships, price and sell services, and aim for high client satisfaction and strong retention while guiding teams toward strategic objectives.