Strategic Onsite Manager: Client Growth & Ops

The Adecco Group; Elmhurst (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off (PTO)

Paid holidays

Job summary

The Adecco Group is seeking an Onsite Manager to act as the primary client contact and escalation point for Adecco programs, aligning with the client’s objectives and driving a collaborative partnership.

This role oversees the strategic, long-term evolution of the client program, managing daily recruitment activities, KPI measurement, and the development of processes to sustain success. It requires strong leadership and a proactive, client-focused mindset.

Qualifications

• High school diploma or equivalent is required with 5+ years of relevant work experience.
• Managerial/supervisory experience in service provider industry preferred.
• Proven track record in customer satisfaction and expanding responsibilities.

Responsibilities

• Grow & Retain Accounts and develop strong client relationships.
• Present monthly/quarterly business reviews to leadership.
• Meet established KPIs and SLAs while optimizing fill rate and time-to-fill.
• Price and sell services including conversions, temporary, and permanent placements.
• Understand client business, staffing needs, culture, and program expectations.

Skills

Written and verbal communication

Client relationships

Recruitment team management

Organizational skills

KPIs & SLAs

Recruiting practices knowledge

MS Office

Policy development

Strategic planning

Change management

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Adecco Group is seeking an Onsite Manager to act as the primary client contact and escalation point for Adecco programs, aligning with the client’s objectives and driving a collaborative partnership.

This role oversees the strategic, long-term evolution of the client program, managing daily recruitment activities, KPI measurement, and the development of processes to sustain success. It requires strong leadership and a proactive, client-focused mindset.