Strategic Nonprofit SaaS Account Executive

Salesforce; Massachusetts; On-site; USD 123,000 - 165,000; Full time

Job summary

Salesforce is seeking a Strategic Account Executive specializing in selling to Strategic Non-Profit organizations you will establish and nurture strong relationships, understand requirements, demonstrate value of Salesforce products, and help nonprofits achieve mission-critical objectives.

You’ll work as the CEO of your business within a dynamic team, aligning software offerings to create tailored solutions, and engaging executives across departments to drive digital transformation and customer

Qualifications

• Minimum of 7-10 years of full cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• You’ve built global engagement across multiple lines of business and broadened product support within an organization.
• You have experience collaborating with internal team members like Solutions Engineers and Custom Success Managers, Product Managers, and Co-Prime teammates.
• Financial Acumen.
• Solid career longevity and track record of success.
• Understands what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self-motivated with a commitment to achieving and exceeding sales targets.

Responsibilities

• Develop an in-depth understanding of Salesforce products and solutions.
• Act as the primary contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve for and develop a strong point of view as to how we can partner to help.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

Skills

Full cycle SaaS closing

Outstanding communication

Interpersonal skills

Travel willingness

Negotiation abilities

Collaborating with Solutions Engineers

Financial Acumen

Forecasting and Customer management

Self-motivated

Job description

Salesforce is seeking a Strategic Account Executive specializing in selling to Strategic Non-Profit organizations you will establish and nurture strong relationships, understand requirements, demonstrate value of Salesforce products, and help nonprofits achieve mission-critical objectives.

You’ll work as the CEO of your business within a dynamic team, aligning software offerings to create tailored solutions, and engaging executives across departments to drive digital transformation and customer