Strategic Nonprofit Account Executive

salesforce.com, inc.; New York (NY); On-site; USD 135,000 - 181,000; Full time

Job summary

Salesforce is seeking an experienced Strategic Account Executive to lead engagements with strategic nonprofit organizations, aligning Salesforce solutions to mission-critical objectives. You will drive executive conversations, build multi-department buy-in, and shape long-term value for customers.

You will collaborate with Solutions Engineers, Customer Success, Product Managers, and cross-functional teams while navigating complex organizations and global accounts.

Qualifications

• Minimum of 7-10 years of full cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• Experience collaborating with Solutions Engineers, Customer Success Managers, Product Managers, and Co-Prime teammates.
• Financial acumen.
• Solid career longevity and track record of success.
• Understanding of account plans and mutual close plans.

Responsibilities

• Develop an in-depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring client inquiries are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand customer challenges and develop a strong point of view to partner on solutions.
• Develop and drive long-term account strategy aligned to business objectives.
• Coordinate internal Salesforce resources to meet customer needs.
• Perform account planning with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and new customers.
• Keep clients informed about new product features and updates relevant to their needs.
• Identify and drive growth opportunities within existing accounts.

Job description

Salesforce is seeking an experienced Strategic Account Executive to lead engagements with strategic nonprofit organizations, aligning Salesforce solutions to mission-critical objectives. You will drive executive conversations, build multi-department buy-in, and shape long-term value for customers.

You will collaborate with Solutions Engineers, Customer Success, Product Managers, and cross-functional teams while navigating complex organizations and global accounts.