Strategic Enterprise Nonprofit Account Exec

salesforce.com, inc.; Baltimore (MD); On-site; USD 123,000 - 165,000; Full time

Job summary

Salesforce is seeking an established Strategic Account Executive to lead strategic nonprofit engagements, build executive relationships, and translate complex requirements into value-driven Salesforce solutions.

You will navigate large organizations across IT and mission teams, create long-term plans, collaborate with Solutions Engineers and Customer Success Managers, and drive revenue growth while delivering exceptional customer experiences.

Qualifications

• Minimum of 7-10 years of full cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• You''ve built global engagement across multiple lines of business and broadened product support within an organization.
• You have experience collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates.
• Financial Acumen
• Solid career longevity and track record of success.
• Understands what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self-motivated with a commitment to achieving and exceeding sales targets.

Responsibilities

• Develop an in-depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve and develop a strong point of view on how we can help.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

Skills

Full cycle SaaS closing

Communication skills

Travel willingness

Negotiation abilities

Strategic account management

Data-driven

Job description

Salesforce is seeking an established Strategic Account Executive to lead strategic nonprofit engagements, build executive relationships, and translate complex requirements into value-driven Salesforce solutions.

You will navigate large organizations across IT and mission teams, create long-term plans, collaborate with Solutions Engineers and Customer Success Managers, and drive revenue growth while delivering exceptional customer experiences.