Strategic Non-Profit Account Executive

Salesforce; San Francisco (CA); On-site; USD 135,000 - 181,000; Full time

Job summary

Salesforce seeks a Strategic Account Executive focused on Strategic Non-Profit accounts. You will establish and nurture relationships, understand client requirements, demonstrate Salesforce value, and guide customers toward mission-critical outcomes.

You will sell a value-based solution, engage executives across IT and the mission, and coordinate Salesforce resources to deliver strategic expansion while delivering exceptional customer experiences.

Qualifications

• Outstanding communication and interpersonal skills.
• Strong problem-solving and negotiation abilities.
• Ability to travel to client locations as required.
• Experience collaborating with Solutions Engineers, Customer Success Managers, Product Managers and Co-Prime teammates.

Responsibilities

• Develop an in-depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring client inquiries are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand customer challenges and develop a view on how Salesforce can help.
• Develop and drive the long-term account strategy aligned to business objectives.
• Coordinate internal Salesforce resources to meet customer needs.
• Perform account planning with Prime and Cloud sales resources for alignment.
• Share Salesforce value proposition for existing and new customers.
• Keep clients informed about new features and updates relevant to their needs.
• Identify and drive growth opportunities within existing accounts.

Skills

Communication

Negotiation

Forecasting

Strategic account management

Cross-functional collaboration

Financial acumen

Customer success

Self-motivation

Job description

Salesforce seeks a Strategic Account Executive focused on Strategic Non-Profit accounts. You will establish and nurture relationships, understand client requirements, demonstrate Salesforce value, and guide customers toward mission-critical outcomes.

You will sell a value-based solution, engage executives across IT and the mission, and coordinate Salesforce resources to deliver strategic expansion while delivering exceptional customer experiences.