Strategic LTC Key Account Manager, Great Lakes

Axsome Therapeutics, Inc.; Indianapolis (IN); On-site; USD 190,000 - 210,000; Full time

Job summary

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Key Account Manager to drive LTC commercial activities across assigned geographies in accordance with sales and marketing strategies. The LTC KAM will develop and execute strategic account plans for regional and national LTC accounts to optimize patient access, product adoption and business growth.

This role serves as a key member of the LTC field leadership and primary commercial lead for stakeholders within LTC networks and

Qualifications

• Bachelor’s degree from an accredited college or university.
• 10+ years of top performing pharmaceutical, biotech, healthcare, or LTC account management experience.
• Experience managing complex health systems, institutional, or LTC customer relationships.
• Strong understanding of reimbursement and formulary access in LTC.
• Launch experience strongly preferred.
• Must live in the territory geography.
• Ability to work cross-functionally and manage multiple tasks under deadlines.

Responsibilities

• Develop and execute strategic account plans for targeted LTC customers and pharmacy organizations.
• Identify opportunities to expand product utilization and increase market share within accounts.
• Build and maintain executive level relationships with LTC Pharmacy Leadership, Medical Directors, Consultant pharmacist, Health system administrators, Behavioral health leadership, IDN Stakeholders.
• Deliver compelling clinical and business presentations tailored to customer needs.
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry- and company-specific legal and regulatory guidelines and policies.
• Operate in full compliance with company policies, industry regulations, and healthcare laws.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Support education and awareness of market access and reimbursement dynamics, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools.
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, LTC sales colleagues, marketing, market access, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs support.
• Overnight travel as indicated by the needs of the business
• Frequent driving, including extended periods of time behind the wheel
• Additional responsibilities as assigned

Skills

Pharma account management

Healthcare sales

Cross-functional collaboration

Market access & reimbursement

Strategic planning

Presentation skills

Territory management

Travel readiness

Education

Bachelor’s degree

Job description

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Key Account Manager to drive LTC commercial activities across assigned geographies in accordance with sales and marketing strategies. The LTC KAM will develop and execute strategic account plans for regional and national LTC accounts to optimize patient access, product adoption and business growth.

This role serves as a key member of the LTC field leadership and primary commercial lead for stakeholders within LTC networks and