Strategic Logistics Account Manager

Estes Express Lines; City of Syracuse (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Estes Express Lines in Syracuse, NY is seeking a sales-oriented professional to develop and implement strategies to grow our transportation services within a defined territory. You will leverage CRM systems to build a strong customer base, understand client objectives, and maintain ongoing relationships.

The role requires effective communication, multitasking, and the ability to travel within the territory.

Qualifications

• Bachelor's degree or equivalent background; Master’s degree a plus.
• Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus.
• Ability to manage multiple accounts and priorities; strong communication skills required.

Responsibilities

• Develop and implement strategies to maintain and expand sales and promote Estes transportation services within an assigned territory.
• Provide reports on the sales activities for a given period of time.
• Utilize CRM tools to build customer base, enhance product services and customer relationships.
• Interface with the customer to understand the customer's objectives and requirements.
• Contact customers on a regular basis to maintain account relationship.
• Advise customer of Estes' new product and service offerings and obtain feedback on service products.
• Share details with customers on additional offerings to provide value added service.
• Expedite the resolution of customer concerns.
• Prepare and conduct service presentations to the customer.
• Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs.
• Promote world-class customer care throughout the service center.
• Meet and exceed predetermined sales goals and objectives and reports on progress weekly.
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned.

Skills

Sales experience

Account management

Communication skills

Organization & multitasking

Driver's license

CRM experience

Education

Bachelor's degree

Master's degree a plus

Tools

Salesforce CRM

Job description

Estes Express Lines in Syracuse, NY is seeking a sales-oriented professional to develop and implement strategies to grow our transportation services within a defined territory. You will leverage CRM systems to build a strong customer base, understand client objectives, and maintain ongoing relationships.

The role requires effective communication, multitasking, and the ability to travel within the territory.