Strategic Key Accounts Manager - Energy Solutions

American Electric Power; Elkhart (IN); On-site; USD 88,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation package

Job summary

American Electric Power in Indiana (Elkhart) seeks a seasoned account manager to grow and retain a strategic client base. You will drive programs, negotiate contracts, and build long-term executive relationships while coordinating across engineering and energy efficiency teams.

The role emphasizes customer experience, development of strategic offerings, and cross-functional collaboration to meet business goals with a focus on high-level client satisfaction.

Qualifications

• Bachelor's degree in Finance, Business, Engineering, Communications or related field.
• Two years’ experience in customer account management, business or economic development. Utility industry experience preferred.

Responsibilities

• Establishes and maintains high-level relationships with key decision makers within assigned customer organization.
• Responsible for the retention, expansion, and overall satisfaction of the assigned client base.
• Provides a single point-of-contact to customer contacts to identify critical issues and oversee the plan of action to resolve issues with key departments.
• Develops and implements strategic programs and offerings, develops new business, provides exceptional customer service, and negotiates contracts.
• Interfaces with engineers, energy efficiency and economic development groups to meet goals and objectives.
• Markets a variety of products and services to OPCO customers.
• Works with operating company leadership on issues affecting key accounts.

Skills

Communications skills

Willingness to travel

Leadership

Education

Bachelor's degree in Finance, Business, Engineering, Communications or related field

Job description

American Electric Power in Indiana (Elkhart) seeks a seasoned account manager to grow and retain a strategic client base. You will drive programs, negotiate contracts, and build long-term executive relationships while coordinating across engineering and energy efficiency teams.

The role emphasizes customer experience, development of strategic offerings, and cross-functional collaboration to meet business goals with a focus on high-level client satisfaction.