Strategic Key Account Executive

American Electric Power; Lima (OH); On-site; USD 75,000 - 151,000; Full time

Job summary

American Electric Power is seeking a driven professional to manage strategic accounts, retain and expand high-value customers, and lead negotiations and program development. The role requires coordinating with engineers, energy efficiency and economic development teams to meet company objectives and deliver superior service.

The position spans multiple key accounts, with a focus on executive-level relationships, proactive program deployment, and cross-functional collaboration to drive growth and

Qualifications

• Bachelor’s degree in finance, Business, Engineering, Communications or other related field.
• 2+ years in customer account management or economic development; utility industry experience preferred.
• Strong communication, relationship-building, and negotiation skills.

Responsibilities

• Establishes and maintains high-level relationships with key decision makers within assigned key strategic account organizations entities.
• Retains and expands the client base; single point of contact for issues and responsible for overseeing the plan of action to resolve critical issues.
• Proactively manage and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, building long-term relationships with executive level decision makers.
• Interface with engineers, the Energy Efficiency group, the Economic Development group and various AEP and operating company business units to meet stated goals and objectives.
• Markets a variety of products and services to OPCO customers in various identified industry segments; promotes energy efficiency/demand response and energy conversion programs.
• Develop strategies to market a variety of products and services to customers in various identified industry segments.

Skills

Relationship building

Account management

Negotiation

Strategic thinking

Customer service

Education

Bachelor's degree in finance, Business, Engineering, Communications or other related field

Job description

American Electric Power is seeking a driven professional to manage strategic accounts, retain and expand high-value customers, and lead negotiations and program development. The role requires coordinating with engineers, energy efficiency and economic development teams to meet company objectives and deliver superior service.

The position spans multiple key accounts, with a focus on executive-level relationships, proactive program deployment, and cross-functional collaboration to drive growth and