Strategic Key Accounts Lead — VMI & Growth

MSC Industrial Supply Co.; Kenilworth (NJ); On-site; USD 43,000 - 67,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Kenilworth, NJ to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, emphasizing account management and on-site service to maximize retention and growth. You will develop strategies to deepen penetration, utilize CRM for forecasting, and collaborate with internal teams to design pricing for non-contract

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance, electrical, food processing, or manufacturing preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen penetration within accounts and achieve sales targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity and forecast accurately.
• Collaborate with internal teams to deliver operational excellence and strong service.

Skills

Outside sales experience

Technical aptitude

Communication skills

Relationship building

Presentations

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

PC-based order systems

Handheld scanners

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Kenilworth, NJ to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, emphasizing account management and on-site service to maximize retention and growth. You will develop strategies to deepen penetration, utilize CRM for forecasting, and collaborate with internal teams to design pricing for non-contract