Key Accounts Growth Executive - VMI & Solutions

MSC Industrial Direct Co.,Inc.; Chippewa Falls (WI); On-site; USD 43,000 - 67,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and pursuing cross-sell opportunities within designated territories.

This role emphasizes account management, on-site service, and strategy execution to retain and grow key accounts in a defined region. The position requires strong communication, collaboration, and problem-solving skills, plus the ability to manage multiple accounts and leverage CRM data for

Qualifications

• High school diploma or GED; college degree preferred.
• 2–3 years outside sales/service experience preferred.
• Industry experience preferred (e.g., fasteners, industrial supplies).
• Strong technical aptitude to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; adapt to order systems and scanners.
• Strong organizational, time management, and basic math skills.
• Valid driver's license and reliable transportation.
• Ability to work from a home office with internet access.

Responsibilities

• Build and strengthen relationships with customers at multiple levels to ensure retention.
• Develop strategies to deepen account penetration and expand revenue.
• Serve as a trusted advisor with tailored, value-driven solutions.
• Lead implementation of major programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track activity, forecast, and report.
• Collaborate with internal teams to deliver service excellence.
• Drive setup and optimization of vending and VMI services.

Skills

Communication

Presentation

Relationship building

Time management

Math skills

Education

High school diploma or GED

College degree preferred

Tools

MS Word

Excel

PowerPoint

CRM systems

Handheld devices

PC-based order systems

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and pursuing cross-sell opportunities within designated territories.

This role emphasizes account management, on-site service, and strategy execution to retain and grow key accounts in a defined region. The position requires strong communication, collaboration, and problem-solving skills, plus the ability to manage multiple accounts and leverage CRM data for