Strategic Key Accounts Lead (Remote-First)

Affirm; Baltimore (MD); Remote; USD 205,000 - 280,000; Full time

Benefits offered by this job

Health coverage

Stipends for tech setup

Flexible time off

ESPP

Job summary

Affirm is seeking a Senior Key Account Manager to manage a portfolio of strategic merchant accounts, driving revenue growth and coordinating cross-functional teams across Product, Analytics, Marketing, Credit and Risk.

You will lead complex negotiations, develop robust account plans, monitor partner performance, and advocate for merchants while maintaining executive presence and clear communications. This remote-first role supports U.S. merchants with travel up to 20%.

Qualifications

• Bachelor-level client-facing experience in B2B or enterprise environments.
• Strong negotiation and closing skills on large complex contracts.
• Excellent written and verbal communication with compelling presentations.

Responsibilities

• Act as SEM and team lead across omni-retail for best practices in managing complex accounts.
• Oversee a portfolio of strategic accounts, driving strategic initiatives including contract negotiation and expansion opportunities.
• Lead and execute account plans with financing optimizations, executive relationship engagement, and marketing strategies.

Job description

Affirm is seeking a Senior Key Account Manager to manage a portfolio of strategic merchant accounts, driving revenue growth and coordinating cross-functional teams across Product, Analytics, Marketing, Credit and Risk.

You will lead complex negotiations, develop robust account plans, monitor partner performance, and advocate for merchants while maintaining executive presence and clear communications. This remote-first role supports U.S. merchants with travel up to 20%.