Strategic Key Account Growth Lead

Affirm; Houston (TX); Remote; USD 205,000 - 306,000; Full time

Benefits offered by this job

Health coverage

Tech stipends

Generous time off

Employee stock purchase plan (ESPP)

Job summary

Affirm is seeking a Senior Key Account Manager to oversee a portfolio of strategic merchant partners, negotiate complex contracts, and drive revenue growth across cross-functional teams.

You will lead strategic initiatives, analyze performance, and coordinate product, analytics, marketing, and risk teams to deliver measurable results, while traveling up to 20%.

This remote-first role requires 7-10 years of B2B experience and a proven ability to influence executives and close large deals.

Qualifications

• 7-10 years of B2B client-facing experience in a high-tech environment.
• Experience negotiating and closing large, complex commercial contracts for F100 companies.
• Strong written and verbal communication skills, including the ability to give compelling presentations.
• Experience in leading cross-functional projects with a high attention to detail.
• Ability to build and manage productive internal and external relationships and influence outcomes; executive presence.
• Excellent analytical abilities to review merchant performance and report on impact of programs.
• Knowledge of retail, consumer finance offerings, integrated software solutions and e-commerce preferred.
• Comfortable using Salesforce and standard BI tools.
• Willingness to travel 10-20% of the time.

Responsibilities

• Act as SEM and team lead across omni-retail for best practices in managing complex accounts and driving revenue.
• Oversee a large portfolio of strategic accounts and develop/drive strategic initiatives including complex contracts and pricing.
• Lead and execute sophisticated account plans with financing optimizations and marketing strategies.
• Analyze partner performance and recommend programs to increase product adoption and expansion opportunities.
• Orchestrate cross-functional teams to execute partnership initiatives and drive business results.
• Manage customer health to ensure satisfaction and business outcomes.
• Drive customer advocacy and address critical issues with product/engineering and support teams.

Skills

Communication skills

Negotiation

Cross-functional collaboration

Sales

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

Affirm is seeking a Senior Key Account Manager to oversee a portfolio of strategic merchant partners, negotiate complex contracts, and drive revenue growth across cross-functional teams.

You will lead strategic initiatives, analyze performance, and coordinate product, analytics, marketing, and risk teams to deliver measurable results, while traveling up to 20%.

This remote-first role requires 7-10 years of B2B experience and a proven ability to influence executives and close large deals.