Senior Key Account Manager, Strategic Partnerships (Remote)

Affirm; Chicago (IL); Remote; USD 205,000 - 306,000; Full time

Benefits offered by this job

100% health coverage

Tech spending stipends

Generous time off

ESPP

Job summary

Affirm is seeking a Key Account Manager to manage strategic merchant accounts, driving growth and revenue through strong relationships and strategic initiatives.

You will lead cross-functional efforts across Product, Analytics, Marketing, Credit, and Risk to deliver ambitious results, including financing optimizations and expansion opportunities. A remote-first role with travel up to 20% and competitive On Target Earnings is offered.

Qualifications

• Bachelor’s degree with 7–10 years of B2B client-facing experience
• Experience negotiating and closing large, complex commercial contracts for F100 companies
• Strong written and verbal communication skills to deliver compelling presentations
• Experience in leading cross-functional projects with high attention to detail
• Ability to build and manage productive internal and external relationships and influence outcomes; executive presence
• Excellent analytical abilities to review merchant performance and report impact of programs
• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce
• Comfortable using Salesforce and standard BI tools
• Willingness to travel 10–20% of the time

Responsibilities

• Act as SEM and team lead across omni-retail; manage complex accounts
• Oversee a large portfolio of strategic accounts; drive strategic initiatives including contract negotiation, pricing and expansion
• Lead and execute sophisticated account plans with financing optimizations and marketing strategies
• Analyze partner performance; recommend programs to increase product adoption and expansion opportunities
• Coordinate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute initiatives
• Manage customer health to ensure satisfaction and business results
• Drive customer advocacy and address issues with development, product, and support teams

Skills

B2B client-facing

Contract negotiation

Relationship management

Executive presence

Analytical skills

Retail & e-commerce knowledge

Salesforce proficiency

BI tools proficiency

Travel readiness

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

Affirm is seeking a Key Account Manager to manage strategic merchant accounts, driving growth and revenue through strong relationships and strategic initiatives.

You will lead cross-functional efforts across Product, Analytics, Marketing, Credit, and Risk to deliver ambitious results, including financing optimizations and expansion opportunities. A remote-first role with travel up to 20% and competitive On Target Earnings is offered.