Strategic Key Accounts Lead — Remote

Dow Inc.; Galena Park (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equitable base pay and bonus

Wellbeing benefits

Employee stock purchase program

Vacation allowance

On-site fitness facilities

Employee discounts

Job summary

Dow Consumer Solutions is seeking a Senior Customer Manager to lead regional accounts and cross-business relationships for a global personal care brand. The role involves developing annual sales plans, leveraging Dow’s portfolio, and driving opportunities with TS&D and Marketing to build a robust pipeline.

The candidate will manage multiple stakeholders, coordinate cross-functional teams, and drive negotiations with a focus on value and growth, including mentoring junior staff.

Qualifications

• Bachelor’s degree or relevant military degree equivalence at or above U.S. E5 or Canadian rank.
• At least 7 years of relevant working experience.
• Must be able to work legally in the United States; no visa sponsorship available.

Responsibilities

• Manage account portfolio and develop account plans.
• Lead and coordinate customer relationships.
• Develop and execute sales/marketing plans to deliver value and volume.
• Use market intelligence to shape sales plans.
• Lead negotiations and implement price changes.
• Collaborate with other functions to improve CX results.
• Use CRM, DSR, CMT, and Smart Pricing at expert level.
• Deliver growth including cross-business opportunities.
• Articulate short- and long-term trade-offs for win solutions.
• Coach and mentor junior employees.

Skills

Business Acumen

Communication

Negotiation

Interpersonal Effectiveness

Influencing Skills

Analytical Thinking

Education

Bachelor's degree or military degree equivalence

Job description

Dow Consumer Solutions is seeking a Senior Customer Manager to lead regional accounts and cross-business relationships for a global personal care brand. The role involves developing annual sales plans, leveraging Dow’s portfolio, and driving opportunities with TS&D and Marketing to build a robust pipeline.

The candidate will manage multiple stakeholders, coordinate cross-functional teams, and drive negotiations with a focus on value and growth, including mentoring junior staff.