Strategic Key Accounts Executive - Growth & VMI

MSC Industrial Direct Co.,Inc.; Escanaba (MI); Hybrid; USD 50,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in Escanaba, MI is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with potential revenues from $25K to $250K and deliver on-site service and comprehensive account management. Responsibilities include expanding sales, penetrating accounts, and delivering value-driven solutions while collaborating with internal teams to exceed customer

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing preferred.
• Strong communication, presentation, listening, and relationship-building skills.
• Proficiency in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Reliable transportation and valid driver's license; willingness to work from home office with internet access.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen penetration within accounts and achieve targets.
• Serve as trusted advisor delivering tailored, value-driven solutions.
• Lead implementation of major programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity and forecast trends.
• Collaborate with internal teams to deliver exceptional service and follow-up.
• Drive setup and optimization of vending and VMI services at accounts.
• Design competitive pricing strategies for non-contract customers.
• Monitor market trends and provide forward-looking solutions.
• Submit timely sales reports aligned with management expectations.
• Secure and submit customer orders using ordering technology.

Skills

Excellent communication

Presentation skills

Listening skills

Relationship-building

Organizational skills

Time management

Math skills

Problem solving

Action planning

Results-oriented

Technical aptitude

Reading technical materials

Growth mindset

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

PC-based order systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. in Escanaba, MI is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with potential revenues from $25K to $250K and deliver on-site service and comprehensive account management. Responsibilities include expanding sales, penetrating accounts, and delivering value-driven solutions while collaborating with internal teams to exceed customer