Strategic Key Accounts Executive

MSC Industrial Direct Co.,Inc.; Columbus (MS); Hybrid; USD 35,000 - 55,000; Full time

Job summary

MSC Industrial Supply Co. in Columbus, MS is seeking a Key Accounts Executive to drive sales growth by expanding relationships with current customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth. Responsibilities include expanding sales with new accounts, deepening product penetration, and leveraging VMI services, with CRM-based

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred.
• Industry experience in fasteners, chemicals, industrial maintenance, or similar sectors preferred.
• Strong ability to read and analyze technical materials.
• Proven problem solving and action planning; ability to drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; comfortable with PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High integrity with ability to build long-term customer relationships.
• Valid driver's license and reliable transportation; ability to travel to customer sites.

Responsibilities

• Build and strengthen relationships with customers at various levels to ensure retention.
• Develop strategies to deepen penetration within accounts and expand revenue opportunities.
• Serve as trusted advisor delivering tailored, value-driven solutions.
• Lead major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Use CRM and account systems to track sales activity and forecast.
• Collaborate with internal teams to exceed customer expectations.
• Drive setup and optimization of VMI services at locations.
• Design competitive pricing strategies for non-contract customers.
• Monitor market trends and provide forward-looking solutions.
• Prepare timely sales reports aligned with management expectations.

Skills

Outside sales experience

Account management

Customer relationship management

Technical aptitude

Problem solving

Communication skills

Presentation skills

MS Office

Order systems

Handheld scanners

Time management

Basic math

Valid driver’s license

Work from home capable

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Job description

MSC Industrial Supply Co. in Columbus, MS is seeking a Key Accounts Executive to drive sales growth by expanding relationships with current customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth. Responsibilities include expanding sales with new accounts, deepening product penetration, and leveraging VMI services, with CRM-based