Strategic Key Account Manager: Travel-Heavy Growth

UniFirst Corporation; Ontario (CA); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a Key Account Manager to retain and grow our largest accounts across uniform rental and related services. You will own account metrics, drive revenue, and ensure 94–100% retention.

You will build relationships with decision makers, conduct regular reviews, coordinate with internal teams, and renew contracts. Travel 70–80% is expected; strong negotiation and communication skills are essential.

Qualifications

• College degree preferred.
• 3 to 5+ years of successful sales and/or service experience.
• Must be able to travel approximately 70% - 80% for customer interfacing.
• Excellent people, communication and interpersonal skills for relationship building.
• Strong contract and negotiation skills.
• Good judgment/decision making.
• Problem solving (solutions and execution).
• Order writing, proposals and pricing.

Responsibilities

• Develop and maintain relationships with key personnel and decision makers at all levels within your accounts.
• Conduct regular visits and biannual account reviews with quantified service performance.
• Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
• Update records with all pertinent information daily.
• Maintain customer contract/PO status and renew contracts/POs before they expire.
• Work with UniFirst departments to ensure customer satisfaction exceeds expectations.
• Generate leads for Service and Sales teams as needed.
• Maintain interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue and profits.
• Comply with minimum auto insurance requirements if personally driving for business.

Skills

Relationship building

Negotiation

Sales experience

Education

College degree preferred

Job description

UniFirst Corporation is seeking a Key Account Manager to retain and grow our largest accounts across uniform rental and related services. You will own account metrics, drive revenue, and ensure 94–100% retention.

You will build relationships with decision makers, conduct regular reviews, coordinate with internal teams, and renew contracts. Travel 70–80% is expected; strong negotiation and communication skills are essential.