Strategic Key Account Manager - Large Accounts

UniFirst; Montgomery (AL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Referral Bonuses

Job summary

UniFirst in the United States (Alabama) is seeking a Key Account Manager to retain and grow major accounts across uniform rental and services. You will be responsible for maintaining 94%–100% of the customer base, managing contracts, and coordinating with internal teams to exceed customer expectations.

The role requires 3–5+ years in sales or service, travel about 70–80%, strong negotiation and communication skills, and a commitment to professional growth.

Qualifications

• Excellent people, communication and interpersonal skills for relationship building.

Responsibilities

• Develop and maintain relationships with key personnel and decision makers at all levels within your accounts.
• Conduct regular visits and biannual account reviews with quantified service performance.
• Use internal and external resources to retain customers and increase revenue opportunities.
• Update records with all pertinent information daily.
• Maintain customer contract/PO status and renew contracts before expiry.
• Collaborate with all UniFirst departments to ensure customer satisfaction exceeds expectations.
• Generate leads to Service and Sales teams when necessary.
• Maintain interdepartmental relationships to drive new business and profits.

Skills

Relationship building

Communication

Negotiation

Account management

Job description

UniFirst in the United States (Alabama) is seeking a Key Account Manager to retain and grow major accounts across uniform rental and services. You will be responsible for maintaining 94%–100% of the customer base, managing contracts, and coordinating with internal teams to exceed customer expectations.

The role requires 3–5+ years in sales or service, travel about 70–80%, strong negotiation and communication skills, and a commitment to professional growth.