Strategic Key Account Manager – Revenue Growth & Retention

UniFirst Corporation; Ridgeland (MS); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401K with company match

Profit sharing

Health insurance

Employee assistance program

Life insurance

Paid time off

Tuition reimbursement

30% employee discount

Employee referral bonuses

Job summary

UniFirst Corporation is seeking a Key Account Manager in Mississippi to retain and grow major accounts across uniform rental, direct sale, and related services. You will own account status, drive revenue, and manage contract renewals with a focus on high-quality service and measurable performance.

The role requires 70–80% travel, strong negotiation skills, and a proven ability to manage complex accounts while collaborating with internal teams to exceed client expectations.

Qualifications

• College degree preferred.
• 3 to 5+ years of successful sales and/or service experience.
• Must be able to travel approximately 70% - 80% for customer interfacing.
• Excellent people, communication and interpersonal skills for relationship building.
• Strong contract and negotiation skills.
• Good judgment/decision making
• Problem solving (solutions and execution)
• Order writing, proposals and pricing.

Responsibilities

• Develop and maintain relationships with key decision makers across accounts.
• Schedule biannual account reviews using performance metrics.
• Retain customers and expand revenue through additional products.
• Update account records daily and renew contracts before expiry.
• Collaborate with internal teams to ensure customer satisfaction.
• Generate leads for Service and Sales teams.
• Maintain interdepartmental relationships to grow revenue and profits.

Skills

Relationship building

Sales & account management

Negotiation

Communication

Time management

Education

College degree preferred

Tools

CRM software

Contract administration

Job description

UniFirst Corporation is seeking a Key Account Manager in Mississippi to retain and grow major accounts across uniform rental, direct sale, and related services. You will own account status, drive revenue, and manage contract renewals with a focus on high-quality service and measurable performance.

The role requires 70–80% travel, strong negotiation skills, and a proven ability to manage complex accounts while collaborating with internal teams to exceed client expectations.