Strategic Key Account Manager - Semiconductors & Supply Chain

FM Industries; Fremont (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

FM Industries is seeking a seasoned Key Account Manager to serve as the primary interface with major semiconductor customers. You will manage relationships, drive demand alignment, and coordinate cross-functional teams to ensure delivery, quality, pricing, and capacity commitments are met.

You will lead customer reviews, monitor forecasts, and mitigate risks to revenue continuity, while advancing strategic initiatives across the supply chain.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Operations, or related field.
• 7+ years in Account/Strategic Customer Management or related roles, preferably in semiconductor or advanced manufacturing.
• Proven experience managing multi‑million‑dollar accounts and leading cross‑functional teams.

Responsibilities

• Manage strategic customer relationships and be the primary contact for assigned accounts.
• Lead regular business reviews and executive account updates with customers.
• Monitor forecasts, demand trends, and capacity to support production planning.
• Drive backlog reduction and shipment recovery through cross‑functional coordination.
• Coordinate with planning, operations, engineering, quality, procurement, finance, and program management.
• Support contract pricing reviews and negotiations, and track key KPIs like on-time delivery and customer satisfaction.

Skills

Strategic Account Management

Customer Relationship Management

Supply Chain Management

Forecasting & Demand Planning

Operations Management

Program Management

Executive Communication

Semiconductor Manufacturing Knowledge

Cross-Functional Leadership

Education

Bachelor's degree in Business

Job description

FM Industries is seeking a seasoned Key Account Manager to serve as the primary interface with major semiconductor customers. You will manage relationships, drive demand alignment, and coordinate cross-functional teams to ensure delivery, quality, pricing, and capacity commitments are met.

You will lead customer reviews, monitor forecasts, and mitigate risks to revenue continuity, while advancing strategic initiatives across the supply chain.