Strategic Key Account Manager – Logistics & Growth

RXO, Inc.; Columbus (OH); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid time off including holidays

401(k) with company match

Health insurance

Employee Assistance Program (EAP)

Commuter benefits

Job summary

RXO, Inc. in Columbus, OH is seeking a seasoned Key Account Manager to act as the primary point of contact and relationship steward for our most strategic clients.

You will advocate for clients, expand existing accounts through ongoing relationship development, negotiate terms and rates, coordinate carrier procurement, and maintain accurate tracking and reporting to drive sales and ensure service excellence.

Qualifications

• Bachelor's degree or equivalent work or military experience.
• 1 year of professional experience.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carrier, procuring specialized equipment, etc.
• Maintain a book of business and understand industry client needs for repeatable sales.
• Ensure the integrity of shipments and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing and mutually beneficial operations.

Skills

Client relationship management

Account management

Negotiation

Sales

Relationship building

Education

Bachelor's degree or equivalent

Job description

RXO, Inc. in Columbus, OH is seeking a seasoned Key Account Manager to act as the primary point of contact and relationship steward for our most strategic clients.

You will advocate for clients, expand existing accounts through ongoing relationship development, negotiate terms and rates, coordinate carrier procurement, and maintain accurate tracking and reporting to drive sales and ensure service excellence.